Global Map Live Analytics

Hello! Welcome to another week of updates from InEvent. Today we have some fresh news for you in regards to our analytics. 


Come check it out:


ADDED:

Two of our pillars at InEvent are: to be data driven and to provide global solutions. Not only is our company global, with InEventers spread all around the world, but many of our clients are multinational companies hosting global events. For that reason, we have deployed a very nice feature to help tracking how far your global events are reaching and, also, to be able to know where your attendees are located in real time.



This is extremely important to help you understand if your goals for each country have been reached. Also, to analyze possible expansion opportunities to other countries as well. We already made it possible for you to have the same event interpreted in every language out there simultaneously and we also have the EventMarket to help you localize your global efforts. Now it's up to you to use our tools to go conquer the world!



FIXED:

Other than this new feature, we have also dedicated time to address a few issues. On the Virtual Lobby we fixed the delete on Files, we also had a problem with the translation popup that would not appear in certain languages, and finally the fullscreen button on the video player. Nonetheless, there was few issues in our integration with Marketo with the ID AUTHthat is now fixed.


We hope you keep meeting your goals for events this year! Stay tuned and come back for more updates soon!

Video on-demand Analytics and My Agenda new capabilities

Hello, how are you? We got some fresh news to share with you today. The platform now has new analytical capabilities and more options to organize your agenda. 

Come check it out:


ADDED:

One of the best ways of taking full advantage of what our platform has to offer is to turn your virtual events into on-demand video content. This is a great way to reach a greater audience and for monetization. Our platform is already built to allow you to do that, but now we have increased the level of analytical data you can get by creating an option to view the percentage of time a session was watched live vs. on-demand.


 

On Watch %, the green bar refers to the time a certain session was watched during the date and time set for the Activity and the yellow bar refers to the time it was watched after that. The Live watch time reflects the green bar, or the time the user watched during the live streaming. This example shows a video session that lasted around 90 minutes, and you can see users that did not stay for the entire duration of it and a user that only watched the content on-demand. This can be really useful for you to measure the results on both and build the best strategy for your events.


Following up on last week’s release of the calendar invite, we have enhanced this feature by adding an option to split the calendar.ics file into multiple events (one per activity). We have also added data-speaker-id and data-sponsor-id HTML tags, auto-refresh on interactive activities (Polls, Questions, Chat) and an option for admins to be able to enable or disable the Polls, all on My Agenda.


FIXED:

Other than these new capabilities we have also deployed a fix for two issues on the Virtual Lobby:

  • When changing the Video Mode of a certain session and the follow up session was on Control Room with an active live stream, there was a big chance that the live stream for the second session would stop silently. Now, this issue is fixed, and this should not happen.
  • When moving people from one session to another, occasionally, it would move people from other sessions to the selected one as well. This issue is also fixed, and this should not happen.


That is all for today. I hope you keep reaching your goals for events this year with us and stay tuned for more news soon. Thank you!

Low Latency Live Streaming and Calendar Integrations

Hello! How are you? We got some news to share with you today! We have new streaming options for your Video Control Room, new capabilities for inviting people to your events, and more!

Come check it out:

 

ADDED:

You guys know how our mission is to enable companies to create memorable experiences for as many people as possible through events, right? That is why we have been working on features that will help your event become more compatible with larger audiences - such as people from foreign nations and/or people with disabilities. We also launched the EventMarket to make sure you can cover any extra needs. To keep up with this pace, we have now created an option to use a low latency streaming endpoint for users that might not have the most reliable connection.



This option adds support for our third endpoint - Amazon IVS - for our Video Control Room. The latency on this endpoint is from three to five seconds only, so it is an excellent option for more interactive sessions. If your customer is having issues starting a live stream or if their stream is buffering too much, you can now suggest they use the Low Latency Stream option. Just note that if you are currently in a live session and decide to switch to this mode, you will have to stop and start from scratch - so it is highly recommended that you do it before starting your session.

Still, on live streaming, we have added recording types to the Room Recording list:

  • Backstage: recordings that happen before the live stream starts and after the live stream ends;
  • Live stream: recordings that occur during the live stream;
  • Audio Interpretation (language): recordings for audio interpretation channels;


We have also created an option to send an invite.ics file containing all the activities you have created for an event separately to your calendar. So if you attach this invite to your confirmation email, every session would block one slot on someone’s agenda.



This feature is handy for events that last multiple days or even weeks with various activities. If you have an event like this and use this feature, your calendar will not be blocked for the entire event dates anymore. Google Calendar automatic integration is not supported. You must download the invite.ics file, and import that file into your GCal. It works out of the box for most of the other calendar apps, though.  



Other than these new features we have also enhanced some experiences with the platform. We added custom headings for terms of service on Custom Forms and Purchase Form pages, we also created a region tracking API for the Virtual Lobby (a map of your attendees will be available in the future) plus we added support for Notifications on all public pages. 



FIXED:

Furthermore, we have also dedicated time to fix some issues on the platform this week. There were problems when using the Virtual Lobby, My Agenda and Speaker modals on old browsers that are now fixed. On the Virtual Lobby, we have fixed the group rooms URL link when using custom domains and also the PDF Buttons when screen sharing a PDF on Control Room

Finally, we fixed issues with live streamings that would start automatically when using Agora.io on the Control Room, and the Hide People tool for the new speakers and viewers counter. 


That is all for today folks! I hope you use these new releases in your platform and that you keep reaching your goals for events this year! 

Stay tuned and come back for more updates soon! 

Certified Partners Marketplace

Hello there, how are you? We got great news for you today! We have just pioneered a new solution for you to produce your dream event, the EventMarket. This is going to be game changing for your next events! Come check it out:


Added

Remember how last week we showed you guys a teaser of our new feature? Now we are here to announce that we launched the EventMarket today! It is a solution to connect certified professional services providers with corporate users aiming to explore the platform's advanced feature sets and other events-related services. EventMarket is a bridge uniting well-established professionals in the virtual and hybrid events industry. The EventMarket marketplace is easily accessed within the platform to facilitate seamless connection between event specialized services and you. Look how easy it is to get connected with one of our certified partners:



We are launching with dozens of certified services providers from across the globe, with more to come. You guys can easily find trustworthy partners to help you setting up additional services to your event, including API, CSS, 3D Layout, A/V Studios, Hardware rentals, InEvent Backend Support and more. 

We have a platform that can help you take your events globally, but now we also help you to localize your global efforts! 

Let us know if there are any additional services you may use in your events that you would like to see in EventMarket. Also, after you partnered up with a company from the EventMarket, do not forget to leave them a review on your platform, deal?



Fixed:

Other than this great new endeavor we built to help you achieve your goals, we have also worked on some necessary adjustments to our Virtual Lobby.

We have fixed layout issues with the  fullscreen mode when exiting  by pressing ESC using the gallery mode and when using the Move to next session button. Also on the Virtual Lobby, we fixed issue with Presenters and Viewers labels using a group room and one that would start a stream automatically when moving from Pre-Recorded content to the Control Room. Finally, we have also fixed some HTML issues on the VL with the format of an event’s description and with the sponsor’s bio.



That's it for the day folks! We truly believe that this hub of services and event professionals we call the EventMarket will help you sort plenty of things out for your event with the agility and safety that our platform provides you!


We hope you keep achieving your goals for the events this year and that you keep sending us feedback and suggestions. Stay tuned and come again for more updates soon!

Technical enhancements and a Spoiler

Hey there guys, how are you? We got some updates for you today and a spoiler of whats coming up very soon! This week, we focused more on technical enhancements and on building another innovative tool for you!


Come check out:


Added:

Oftentimes when we use technologies we just get caught up in the design and the user experience of the front-end, that we forget about all the technical aspects that come behind it all. This week we dedicated time to work on things that appear more “behind the scenes” but that will make your experience better. 

We added an automatic lag correction on Simulated Lives, we have also improved the chat loading when there are too many messages being sent at the same time or when a session has over 100 messages, and we added a lock to allow only a single connection per language on the Live Translation console. Also, we have enabled a refund policy option to allow refunds up to one day prior to the event.


Fixed:

Other than these new releases, we have also polished the machine and fixed up a few things for you. We fixed issues with the layout transition on focused mixed while using Tokbox and not screen sharing, and with social media buttons on the email creator.  We have also fixed the problem with the conversion button for Live Recordings and an interface bug  when applying  follow up sessions on the schedule dashboard. 


*** SPOILER ALERT ***

Despite being a very technical week of deployments for us, we could not help ourselves and also had to innovate and build new great things. This is still in soft launch, but perhaps some of you guys already have access to this:



Official launching and more details coming soon…


Hope you are reaching your goals with events and that our technology is helping you to build amazing experiences! 

Stay connected and come again for more updates next week! 



Native file screen sharing mode, automated feedback form and more

Hi there, how are you? InEvent has some new updates for you today! We built a native screen sharing mode that will be very helpful for your presenters and seamless to your attendees. We have also created an easier way to get feedback from your event and other updates and fixes that will enhance your experience with us.


Come check it out:


Added


We all know that feedback is very important to understand how your actions are perceived by the others. We believe that for events, feedback is one of the most important tools to use on an event's pre and post production stages, and specially during the event itself. It is very crucial that you apply the lessons learned from one event to the next to guarantee you are always improving and creating experiences people enjoy. In order to make sure you get feedback from your attendees, we released an option to add a rate your experience popup feedback form right after a session ends on your Virtual Lobby. Now your attendees don't have to browse through other areas of your event to leave their feedback, it can be right there in front of them. 



We have also released a very cool feature to our Virtual Control Room. Now you are able to use our native file-sharing capabilities to share documents, images, audios and videos on your screen without having to open another window or tab. So, if you have a file on your computer that you want to use in your presentation, there is no need to upload it to a cloud or have it opened on another program to display it to your audience. You can do that directly through your platform. You can even stop and play media files or scroll through the slides and pages of a presentation on the same screen that you are broadcasting. How handy is that?!



This feature is also available for the sponsor sessions as well. Also, now your sponsors can have the permission to insert their files directly to the Virtual Lobby for their branding and ads, and we created a pre-recorded content toggle for sponsor's booths on the Classic layout.


Furthermore, we have released some additions to the interface to improve the overall experience with the platform. We created a button to cancel Meetings after it was created in the Virtual Lobby and an  alert icon for new incoming questions in the Virtual Lobby as well. Also on the lobby, you now have the option to delete files directly there and the chat has a reverse scroll now to load previous messages.  


Fixed


Other than these new releases described up there, we also deployed some fixes on the platform. The SDK integration with Paypal had an issue that is now resolved, and also a small error with the Purchase Form that happened when it was submitted without Address Line. We have also fixed the issues with editing certain custom fields on the Attendees page, and one that admins could not see a Sponsor description when it was set as invisible. 


That is all for today! I hope you guys like the new features we released and that your events are being successful using our technology! Keep sending us feedback and reviewing us online, so we know exactly what to create for you.

We hope you stay connected with us and come again for more updates soon!

Link Tracking feature, News Feed sticky popup on the navigation bar and optimized the Marketo integration

Hi friends, how are you doing today? We have created some nice things recently that we want to share with you. You can now track your conversion at InEvent to optimize your marketing strategies, we also improved the newsfeed navigation and the integrations with our partners.

Come check it out:

Added

We are a data-driven company. Most of our planning decisions come from market intelligence and also from structuring feedback from you guys. We promote this mindset in our platform as well through the analytics and reports, but now we have a new addition for that. We enabled a Link Tracking feature to track clicks and conversions from any URL in your event. This is extremely useful for you to get structured data on your attendees and use it on your post-event SWOT analysis and marketing campaigns. 

 


There are some new updates for the video settings as well. We have created a pre-recorded iframe camera and microphone policy to use these devices on the platform in compliance and added support for transcription when using RTMP directly. On the admin side, we enabled the removal of a person from an Activity they are currently watching and the permission for sponsors to manage the people viewing / presenting on their booths and finally, we automated the recording retrieval for Endpoint B.

 

Last but not least, we optimized some journeys to enhance your experience using our platform. We added a News Feed popup on the top bar of the screen that works during the sessions as well, also the option to set a default value on any form  including the custom fields. We have enabled the option to delete old push notifications, optimized the capabilities of importing a spreadsheet from excel for larger files and implemented better error logs. 

 


Fixed

Besides all these new features we deployed for you, we have also worked on fixing some issues and making sure you have the best possible experience to create your dream virtual and hybrid event. 

In regards to our integrations, we fixed an issue on the Salesforce custom fields that ignored values on plain text fields, the Marketo custom fields and attendees that were added before deploying the integration, the Tokbox failover stream and Test Your Connection last step, also the mic audio slider that was not working on the device preview mode using Tokbox. Furthermore, now all the RTMP endpoints now have transcription support.  

For the admins, we fixed the due date on the invoice generator, the email tag when calculating the bounce rate, the layout for the form submissions, the social media handle for your custom websites, the issues when viewing plain text fields with large content, the telephone country area code when it is not given by the user is +1 US is now by default, and also on the meetings section when users you are meeting are actually removed from the event.

Finally we have also fixed some issues on the Virtual Lobby. There was an error with the analytics that occurred while an user was viewing it in French and a visibility issue for private users. Here is a list of CSS issues that were also fixed:

  • The tag search didn't have a scrollbar;
  • The bottom menu overlapped the chat text field on mobile devices;
  • The Group Rooms didn't have a scrollbar on fullscreen mode.



Most of these updates come from you guys and all of them are for you! Keep sending us feedback and reviewing us online, so we know exactly what to create for you. 

We hope you stay connected with us and come again for more updates soon!

Video background blur, automatic live streaming layout and more

Hello InEvent user, how is it going? We have some nice updates for you today! Now you can use a blur effect on the background of your video. We also have a very handy new automatic layout option for your live streams and many updates that will enhance your experience with us.


Come check it out:


Added

Some of you guys have been talking to us about being able to do something with the background of your videos. We know that in times of home office, it’s not always possible to have a very differentiated setup. In fact, oftentimes is better to just be safe and have it blurred. That is exactly what InEvent allows you to do now. We enabled a blur effect that you can add to your video and just play safe!


Check it out how smooth it looks:



That is not all! We also implemented a useful new automatic layout option for your live streams. If you select this option, the platform will fit all the presenters on the screen in the best way possible depending on the size of your screen and how many people are there. You can still select the layout you want to use, but if you want the system to do that for you, all you gotta do is click a button! Another cool thing we added to the Control Room is the option to upload an image for the stream player when the screen is idle.


Furthermore, we did plenty of optimizations recently that will help your journey building an event with InEvent to be as swift as possible. We created more options for you to set the rules for joining sessions in your virtual or hybrid events and also enabled an invite button for inviting users to join a session, instead of having to create a new user when inviting them. We also increased the capabilities of running bulk operations for importing tickets to your event or a spreadsheet of waitlist contacts.



On the Virtual Lobby, we added the option to display sponsor booths randomly so you can have a fair and square division of attention between them if you want to. We also added extra sponsor details for their booth and the option to translate a sponsor's bio to multiple languages. We optimized the Virtual Lobby page view on iOS devices and created placeholders for:


We have news regarding our integrated partners as well. We enabled the integration for the Salesforce Campaign Member Status and improved the resolution for the Tokbox Screen Sharing mode, also inserting an alert popup when someone changes from a pinned stream while sharing the screen. 


Last, but not least, there are optimizations on the messaging as well. We created URL support for the inbox chat and the push notifications, so you can allow people in your event to share links through those channels. Also, we implemented Instant messaging for the chat messages sent from the InEvent Mobile App



Fixed

Other than these new features, we have also released some fixes to the platform. There was a CSS issue with the menu bar buttons on the Attendees page for smaller screens. We also fixed the duplicated form submissions when changing results, the integration for the Salesforce custom field picklist,  and the calendar link that goes on the emails sent through the platform. We fixed the stretched images on the meetings popup and the test your connection tool to work with Tokbox as well. Finally there were some minor backslashes showing up for certain session titles on the lobby that are now fixed for good.

Many of these updates come from you guys and all of them are for you! Keep sending us feedbacks and reviewing us online, so we know exactly what to create for you. 

We hope you stay connected with us and come again for more updates soon!




Video Conferencing UI optimizations, enhancements on the Salesforce integration and Sponsors interaction.

Hey there, how are you? We have some cool updates to share with you today. We improved the interface for the WebRTC videos, we also enabled the Sponsor's chat to save all the messages and more!

Come check it out: 


Added

In times of home office and virtual events, who can say that never experienced a situation where someone (might have been you!) talking on the camera with the microphone turned off without noticing? Don't worry, we all have! But in order to prevent that from happening to you, we inserted an icon to indicate when muted is selected, right next to the name label on WebRTC videos



We have also inserted a Video Connection is Unstable label when a video is disabled on WebRTC due to bad internet connection

We have updates for the Forms as well. We implemented a ticket setting tool on the Registration Form page to help you sell more tickets for your paid events and also integrated a phone block tool on the Purchase Form. On the integrations side, we added the option to select specific fields for Contact and Lead  on the Salesforce connector.

Last but not least, we optimized the Sponsor Booths adding a persistent chat for saving messages. So, if someone leaves the room and re enters or just joins the room after the session started, this person now will be able to read all the previous messages sent on the chat. The sponsors are also able to retrieve and export these messages even after the event is over, to capture useful information on their leads. 



Fixed

Furthermore, on top of these new features listed above, we also polished the platform a bit by fixing some issues. We removed the MiddleName variable on the Marketo connector, the Control Room label after a presenter joined a session and the Waiting for Broadcast label that remained on display when broadcasting started for Video Conferencing on Tokbox.

We fixed the issues with cropping an event's cover on My Account & other pages, with the News Feed toggle button located on the top bar, with loading a landing page using the platform on the company level, with the redirection of activity feedback forms, with the ticket removal issue when assigning tickets to sponsors and with the broadcast stop issues on Agora.io

Finally, there was a minor CSS issue with Tokbox that is now fixed and we reset the Stripe ticket SKU when moving from test to prod accounts. This fixes the mismatch environment error messages.

We are working hard everyday to continue helping you create your dream event! Keep sending us feedback and reviewing us online, it is really important to know what you guys need, to build it for you!

Stay connected and come again for more updates soon!