Virtual Lobby and Analytics Enhancements

Hello there, how are you today? As usual, we have some new updates to share with you this week. Today we have some clutch releases on the interface and experience of our Virtual Lobby and also enhanced the reports and analytics possibilities.

Come check it out:


ADDED

One of the features that generate most interactions during a virtual event is the ability to send real time questions to a presenter. InEvent allows you to do that and  we managed to improve this experience. Now you can check questions that have already been answered, removing them from the viewers screen and moving the question up on the line. This visual organization is very useful for your speakers to prevent them from mixing up questions or getting confused.



Still on the Virtual Lobby, we have implemented some other cool things. We added a tracker for some interactions, such as when you open the lobby, a room, a session or a sponsor booth, so you can check your attendees steps and get more analytics from their behavior during the event. We also added audio to the notifications when someone is invited to a call, an option to hide people counters on sessions and sponsor booths tiles and also an (n) indicator on the browser tab when it's not focused and interactions have happened, such as a new inbox message. Finally we have also created  Online and In Session timeline reports.

In addition to these updates on the Virtual Lobby, we have also added the Tabs configuration page on Event Templates and 7 new icons that you can use for the tabs . We enabled the option to download excel reports of all your sponsors materials and also for an Activity files, polls, questions, feedback, all aggregated. And, we also created an iFrame API to send analytics data if you are embedding the Registration Form.

Last but not least, we have some news in regards to our integrations. We have created an automatic integration for the Marketo Munchkin Tag and also added Marketo and Salesforce ID Auth on all event pages. The Vimeo integration is now available to be used on the Sponsors Booths, and we have removed the black bars when sharing your video with Tokbox.


FIXED

Other than these new deployments made to the platform, we also have fixed a few issues this month. There was a language issue that the side menu on the Virtual Lobby was not loading when using the platform in French, and also that websites with custom domains were not following the event default language, but using the browser’s language instead, which are now solved.  

We have also fixed the edits on My Account when email was empty and broken links that would break the layout on Emails using Outlook. There was a problem with the total time when extracting a spreadsheet from the Virtual Lobby and with the opacity of new chat messages that are fixed as well. 

Finally, we have also fixed a few issues with our integrations, such as a layout issue when recording on Video Conferencing mode, another one when ordering Salesforce logs, and with the Marketo program status sync when using a custom program status and also when the email is a duplicate. 


That is all for today folks! Keep sending us feedback directly or in our communication channels and also reviewing us online. All these updates come from you and all of them are made for you!

I hope you keep achieving your event goals with our help and come again next week for more updates! See ya. 

Virtual Lobby Customization and a spoiler!

Hi there, how are you doing today? Are you looking for the latest news on your event making platform? Well, I got some for you! We have updates for the customization options on your Virtual Lobby and I have a spoiler for something I know you guys have been asking for a while now and it's coming soon.


Come check it out:


Added

You guys know that our goal is to help you make your dream event come true, right? For that, our white-label solution allows you to build your experience just the way you want it using your own brand definitions. In order to give you more capabilities for that, we have added new options to your Virtual Lobby, such as the option to customize tabs (text and icon) inside a session.




Previously, to change the tab title, you had to create a Heading. We migrated all Headings and its translations to our Tab tool and you can customize them with icons, text and translations.




Still on the Virtual Lobby, we have added a popup to help users visualize where they need to grant permission to enable their camera and microphone and removed the permission denied warning when the audio output control is not given. We have also allowed speakers to send chat messages without an approval requirement and optimized the video sharing and the autoplay bypass popup on the Virtual Lobby.

We have also released updates on security related features. Now you have the option to export  email blacklist as excel and we added a secure gate (4-digit code) on Form and Purchase Form (previously it would only lock you out). 

Last but not least, we have optimized the .gif images upload system wide and added support for links on Push Notifications; so now you can send push messages to your attendees with a hyperlink on it and redirect them to your sponsors, store site, conversion landing pages or any other external site you would like to. 


Fixed

On top of the new releases we added to the platform to enhance your experience, we have also invested time to address some issues. On the Virtual Lobby, we have fixed a problem with double uploading files when double clicking and the link changes when creating shortcuts for specific activities.  

We have fixed a problem with cropping speakers photos and when editing custom fields on Leads and Invites. We also solved an issue with calendar buttons not working on Emails, with the excel report for all comments download, with the room link on Admin Dashboard with a permission profile check for endpoints that demands enrollment or permission on API.


***SPOILER ALERT***


Coming soon: Multiple Audio Channels


More details about this on the following weeks ;)



This is all for today folks, I hope you are enjoying our weekly updates and that you are meeting your goals for events this year! 

Stay connected and come again for more updates soon!

New Features Optimization and Improvements

Hello everybody, how are you doing today? We have got some updates to share with you. We announced some great new features recently, and today we will take the time to talk more about the optimizations we have done on them, and with the application in general, to ease the usability and enhance your experience. 


Come check it out:


Added

One of the most important factors that helped this company get to where we are today is our relationship with our clients. Since the beginning, we have always worked hard to be as consultative as we can with you. But, like with everything, we work even harder to keep improving it for you! There is a lot of cool stuff happening in our community, but now you can also access our content and announcements directly from your platform. Yes, every new post here will be available for you on the announcements bar

Did you actually get here from there? Let us know!



For the optimizations on the latest features, we have optimized PDF Sharing for lower-end computers, the camera access when not using the blur effect and the live change transition when using Agora.io, all on the Virtual Lobby - which now has an optimal experience for iPads!

We have also incremented the user experience with the platform by improving the contrast color for hyperlinks, an option to hide Chat and Files from Sponsor Booths, the date for older messages on the live chat and we created a global Download button for all charts.



FIXED

Other than the new releases described above, we have also deployed some corrections to the platform. 

On the Virtual Lobby we fixed a problem with the chat, with loading the newsfeed, with a popup in the layout settings and minor CSS issues.

Finally, there was an issue on Track Unsubscribes for Marketo that is fixed and also an issue that caused certain admins to show up as presenters on pre-recorded and simulives.


This is all for today folks, I hope you are enjoying our updates and that you are meeting your goals for events this year! 

Stay connected and come again for more updates soon!

Custom Reports download enabled and real time updates optimized

Hello there, how are you today? InEvent has some great news for you! You can now extract Custom Reports from the platform to a spreadsheet or as an image. We have also added more real times updates to your sessions and more.

Come check it out:


Added:

We all know that data is one of the hottest commodities nowadays, especially  on user behavior. We really have to stress the importance of getting analytics from your event, turn these information into structured data, and apply the intelligence taken from it to your next events! Our platform has a powerful live analytics dashboard to help you produce reports on your events. Our latest update gives you the option to download the widgets from your Custom Reports now and use them in your internal presentations!

  • Table widgets are downloaded as spreadsheets!
  • Graphic widgets are downloaded as pictures!




We also added filters by templates, similar to our filter by events option, to make your experience more convenient.



Also, there are new options for settings you can select and update for your sessions. So, If you need to change the visible tools or maybe change the description of your session, it will be updated instantly for all attendees in real time!

List of the new fields ready for real time updates:

  • Activity description;
  • Activity feedback popup when leaving;
  • Activity right-column menus (chats, questions, polls, files);

Another new release we have, it is related to our white-label nature. We want you to be able to customize your event to be exactly the way you dream of. For that, we added new Headings options for your event.



Here is a list of the new headings ready for customization

  • My Agenda:
    • Save to calendar button;
    • Send feedback button;
  • My Account:
    • My profile section button;
    • Sponsor profile section button;
  • Virtual Lobby:
    • Type your text input placeholder;
    • Device configuration popup title;
    • Device configuration Join now button;
    • Device configuration Join as viewer button;
    • Live content changed popup title;
  • Header section (on My Account, My Agenda, etc):
    • Open lobby button;  

Last but not least, we also deployed some optimizations to the Virtual Lobby. We added a missing integration for the material tool, we also added a tool to allow disabling custom content sharing, and we optimized  PDF and Video loading for screen sharing



Fixed:

On top of the updates described above, we have also fixed a few issues that will enhance your overall experience with the platform. 

For the Virtual Lobby, we fixed an issue that was duplicating the audio while screen sharing PDF files, another one that disabled audio of shared video when the person sharing muted their microphone, also fixed the reattach issue when moving from a regular native session to an external link and the  realtime content change on the Virtual Lobby when moving to external link.

We have also fixed the Marketo status updates for leads that were pulled directly from a Program and with billing payments when the price has not been set for a company yet. Finally, we fixed the bulk operations on the Leads tab


That is it for today! I hope you guys like the new features we released and that you are reaching your goals for events with the help of our technology! Keep sending us feedback and reviewing us online, so we know exactly what you need.

Stay connected with us and come again for more updates soon!

Native file screen sharing mode, automated feedback form and more

Hi there, how are you? InEvent has some new updates for you today! We built a native screen sharing mode that will be very helpful for your presenters and seamless to your attendees. We have also created an easier way to get feedback from your event and other updates and fixes that will enhance your experience with us.


Come check it out:


Added


We all know that feedback is very important to understand how your actions are perceived by the others. We believe that for events, feedback is one of the most important tools to use on an event's pre and post production stages, and specially during the event itself. It is very crucial that you apply the lessons learned from one event to the next to guarantee you are always improving and creating experiences people enjoy. In order to make sure you get feedback from your attendees, we released an option to add a rate your experience popup feedback form right after a session ends on your Virtual Lobby. Now your attendees don't have to browse through other areas of your event to leave their feedback, it can be right there in front of them. 



We have also released a very cool feature to our Virtual Control Room. Now you are able to use our native file-sharing capabilities to share documents, images, audios and videos on your screen without having to open another window or tab. So, if you have a file on your computer that you want to use in your presentation, there is no need to upload it to a cloud or have it opened on another program to display it to your audience. You can do that directly through your platform. You can even stop and play media files or scroll through the slides and pages of a presentation on the same screen that you are broadcasting. How handy is that?!



This feature is also available for the sponsor sessions as well. Also, now your sponsors can have the permission to insert their files directly to the Virtual Lobby for their branding and ads, and we created a pre-recorded content toggle for sponsor's booths on the Classic layout.


Furthermore, we have released some additions to the interface to improve the overall experience with the platform. We created a button to cancel Meetings after it was created in the Virtual Lobby and an  alert icon for new incoming questions in the Virtual Lobby as well. Also on the lobby, you now have the option to delete files directly there and the chat has a reverse scroll now to load previous messages.  


Fixed


Other than these new releases described up there, we also deployed some fixes on the platform. The SDK integration with Paypal had an issue that is now resolved, and also a small error with the Purchase Form that happened when it was submitted without Address Line. We have also fixed the issues with editing certain custom fields on the Attendees page, and one that admins could not see a Sponsor description when it was set as invisible. 


That is all for today! I hope you guys like the new features we released and that your events are being successful using our technology! Keep sending us feedback and reviewing us online, so we know exactly what to create for you.

We hope you stay connected with us and come again for more updates soon!

Intercom Chat integration and automations

Hello friend, how are you today? We have some exciting news to share with you! Now you can have your own customer support channel with our Intercom Chat Integration, we also improved capabilities to import speakers to your event and more. 

Come check it out:


Added:

We know that with InEvent you can build a very comprehensive event, where you can have all your activities, sponsors, networking and all kinds of information in your Virtual Lobby. On the other hand, we know some of the attendees might still need some extra help during your virtual or hybrid events. Therefore, we build an integration with the most used Customer Support tool our clients use, the Intercom Chat. Now you can have your own customer support chat inside your virtual lobby. You can designate a person to be there on the chat to help your attendees with any issue they may encounter during your event. It is really simple to set up, take a look:



We have also implemented some automations to the experience of adding speakers to your event. Now you can automatically link attendees or sessions and add tags to your speakers. You can also notify them by email once they are added to an event.

There are updates on the Virtual Lobby as well! This week we focused on optimizing the reports you can extract from it. We added the column tags  and custom fields to the virtual lobby excel reports and optimized the virtual analytics reading experience by setting times as hh:mm:ss instead of only seconds there as well. We have also increased capacity of files to 100 on the Virtual Lobby.



Last but not least, we have deployed improvements to the audit reports, and support for instant control room and on demand changes for sponsor booths. We also created a  badge counter for unread messages in the Inbox chat when loading the page and added an option to select the level of permission an user has on attendees listFinally we also enabled the option to embed the Registration Form to your own website.


Fixed:


Other than these new releases described above, we have also fixed some minor issues that will enhance your experience using the InEvent platform.

Starting out with the forms, we fixed an issue that occurred when a Form that have tickets associated to it was removed, also fixed some loading issues with the Meeting Form and the Registration Form on custom domains. On the integrations side, we fixed an issue with syncing blacklisted contacts on Salesforce and the error message when the Stripe API Keys expired.

We also fixed some email layout issues on Outlook and with translating a sponsor's bio. On Meetingwe fixed the calendar link and the slot creation on the admin's dashboard. For the Lists, we fixed the online virtual now filter on the Attendee list and the bulk operation when filtering a custom list and selecting 'all'. 


With that, we call it a week! I hope you guys like the new features we released and that your events are being successful using our technology! Keep sending us feedback and reviewing us online, so we know exactly what to create for you.

Stay connected with us and come again for more updates soon!

Link Tracking feature, News Feed sticky popup on the navigation bar and optimized the Marketo integration

Hi friends, how are you doing today? We have created some nice things recently that we want to share with you. You can now track your conversion at InEvent to optimize your marketing strategies, we also improved the newsfeed navigation and the integrations with our partners.

Come check it out:

Added

We are a data-driven company. Most of our planning decisions come from market intelligence and also from structuring feedback from you guys. We promote this mindset in our platform as well through the analytics and reports, but now we have a new addition for that. We enabled a Link Tracking feature to track clicks and conversions from any URL in your event. This is extremely useful for you to get structured data on your attendees and use it on your post-event SWOT analysis and marketing campaigns. 

 


There are some new updates for the video settings as well. We have created a pre-recorded iframe camera and microphone policy to use these devices on the platform in compliance and added support for transcription when using RTMP directly. On the admin side, we enabled the removal of a person from an Activity they are currently watching and the permission for sponsors to manage the people viewing / presenting on their booths and finally, we automated the recording retrieval for Endpoint B.

 

Last but not least, we optimized some journeys to enhance your experience using our platform. We added a News Feed popup on the top bar of the screen that works during the sessions as well, also the option to set a default value on any form  including the custom fields. We have enabled the option to delete old push notifications, optimized the capabilities of importing a spreadsheet from excel for larger files and implemented better error logs. 

 


Fixed

Besides all these new features we deployed for you, we have also worked on fixing some issues and making sure you have the best possible experience to create your dream virtual and hybrid event. 

In regards to our integrations, we fixed an issue on the Salesforce custom fields that ignored values on plain text fields, the Marketo custom fields and attendees that were added before deploying the integration, the Tokbox failover stream and Test Your Connection last step, also the mic audio slider that was not working on the device preview mode using Tokbox. Furthermore, now all the RTMP endpoints now have transcription support.  

For the admins, we fixed the due date on the invoice generator, the email tag when calculating the bounce rate, the layout for the form submissions, the social media handle for your custom websites, the issues when viewing plain text fields with large content, the telephone country area code when it is not given by the user is +1 US is now by default, and also on the meetings section when users you are meeting are actually removed from the event.

Finally we have also fixed some issues on the Virtual Lobby. There was an error with the analytics that occurred while an user was viewing it in French and a visibility issue for private users. Here is a list of CSS issues that were also fixed:

  • The tag search didn't have a scrollbar;
  • The bottom menu overlapped the chat text field on mobile devices;
  • The Group Rooms didn't have a scrollbar on fullscreen mode.



Most of these updates come from you guys and all of them are for you! Keep sending us feedback and reviewing us online, so we know exactly what to create for you. 

We hope you stay connected with us and come again for more updates soon!

Video background blur, automatic live streaming layout and more

Hello InEvent user, how is it going? We have some nice updates for you today! Now you can use a blur effect on the background of your video. We also have a very handy new automatic layout option for your live streams and many updates that will enhance your experience with us.


Come check it out:


Added

Some of you guys have been talking to us about being able to do something with the background of your videos. We know that in times of home office, it’s not always possible to have a very differentiated setup. In fact, oftentimes is better to just be safe and have it blurred. That is exactly what InEvent allows you to do now. We enabled a blur effect that you can add to your video and just play safe!


Check it out how smooth it looks:



That is not all! We also implemented a useful new automatic layout option for your live streams. If you select this option, the platform will fit all the presenters on the screen in the best way possible depending on the size of your screen and how many people are there. You can still select the layout you want to use, but if you want the system to do that for you, all you gotta do is click a button! Another cool thing we added to the Control Room is the option to upload an image for the stream player when the screen is idle.


Furthermore, we did plenty of optimizations recently that will help your journey building an event with InEvent to be as swift as possible. We created more options for you to set the rules for joining sessions in your virtual or hybrid events and also enabled an invite button for inviting users to join a session, instead of having to create a new user when inviting them. We also increased the capabilities of running bulk operations for importing tickets to your event or a spreadsheet of waitlist contacts.



On the Virtual Lobby, we added the option to display sponsor booths randomly so you can have a fair and square division of attention between them if you want to. We also added extra sponsor details for their booth and the option to translate a sponsor's bio to multiple languages. We optimized the Virtual Lobby page view on iOS devices and created placeholders for:


We have news regarding our integrated partners as well. We enabled the integration for the Salesforce Campaign Member Status and improved the resolution for the Tokbox Screen Sharing mode, also inserting an alert popup when someone changes from a pinned stream while sharing the screen. 


Last, but not least, there are optimizations on the messaging as well. We created URL support for the inbox chat and the push notifications, so you can allow people in your event to share links through those channels. Also, we implemented Instant messaging for the chat messages sent from the InEvent Mobile App



Fixed

Other than these new features, we have also released some fixes to the platform. There was a CSS issue with the menu bar buttons on the Attendees page for smaller screens. We also fixed the duplicated form submissions when changing results, the integration for the Salesforce custom field picklist,  and the calendar link that goes on the emails sent through the platform. We fixed the stretched images on the meetings popup and the test your connection tool to work with Tokbox as well. Finally there were some minor backslashes showing up for certain session titles on the lobby that are now fixed for good.

Many of these updates come from you guys and all of them are for you! Keep sending us feedbacks and reviewing us online, so we know exactly what to create for you. 

We hope you stay connected with us and come again for more updates soon!




Video Conferencing UI optimizations, enhancements on the Salesforce integration and Sponsors interaction.

Hey there, how are you? We have some cool updates to share with you today. We improved the interface for the WebRTC videos, we also enabled the Sponsor's chat to save all the messages and more!

Come check it out: 


Added

In times of home office and virtual events, who can say that never experienced a situation where someone (might have been you!) talking on the camera with the microphone turned off without noticing? Don't worry, we all have! But in order to prevent that from happening to you, we inserted an icon to indicate when muted is selected, right next to the name label on WebRTC videos



We have also inserted a Video Connection is Unstable label when a video is disabled on WebRTC due to bad internet connection

We have updates for the Forms as well. We implemented a ticket setting tool on the Registration Form page to help you sell more tickets for your paid events and also integrated a phone block tool on the Purchase Form. On the integrations side, we added the option to select specific fields for Contact and Lead  on the Salesforce connector.

Last but not least, we optimized the Sponsor Booths adding a persistent chat for saving messages. So, if someone leaves the room and re enters or just joins the room after the session started, this person now will be able to read all the previous messages sent on the chat. The sponsors are also able to retrieve and export these messages even after the event is over, to capture useful information on their leads. 



Fixed

Furthermore, on top of these new features listed above, we also polished the platform a bit by fixing some issues. We removed the MiddleName variable on the Marketo connector, the Control Room label after a presenter joined a session and the Waiting for Broadcast label that remained on display when broadcasting started for Video Conferencing on Tokbox.

We fixed the issues with cropping an event's cover on My Account & other pages, with the News Feed toggle button located on the top bar, with loading a landing page using the platform on the company level, with the redirection of activity feedback forms, with the ticket removal issue when assigning tickets to sponsors and with the broadcast stop issues on Agora.io

Finally, there was a minor CSS issue with Tokbox that is now fixed and we reset the Stripe ticket SKU when moving from test to prod accounts. This fixes the mismatch environment error messages.

We are working hard everyday to continue helping you create your dream event! Keep sending us feedback and reviewing us online, it is really important to know what you guys need, to build it for you!

Stay connected and come again for more updates soon!