Hey, everyone. How’s it going? We’ve been working behind the scenes to bring new features that improve your event experience and overall security. We are much safer and now compatible with most browsers.
Want to hear all about it? Let’s get into the details.

Private Support Tool for Government Clients
We’re excited to roll out a new private support tool designed specifically for government entities. This feature ensures SLA compliance and a secure, CONUS-only chat support system.
Instead of using the typical intercom, government clients now have a dedicated, private popup that instantly creates a ticket.
This ensures that support requests are handled promptly, with notifications sent both to the InEvent team and the client. For event organizers handling sensitive information, this update ensures smoother, more secure operations, giving you the peace of mind that your support needs are met quickly and securely.

“Transfer My Ticket” Feature
Managing event tickets just got easier. We’ve renamed the “Giveaway Ticket” option to “Transfer My Ticket,” making it clearer for users who want to transfer their event passes to someone else.
To make things even smoother, we’ve added a confirmation popup to ensure users fully understand the action before proceeding. This reduces confusion and ensures that users can transfer their tickets confidently.

Browser Compatibility Improvements
We know how important it is for your event experience to run smoothly across different platforms. That’s why we’ve improved browser compatibility to support a broader range of browsers. Many of the features now run smoothly, ensuring better performance whether you’re using Chrome, Safari, Firefox, or any other major browser.
This means fewer glitches and smoother functionality, letting you focus on what matters most—your event.
Wrapping Up
With these updates, we’re focused on making your events more secure, efficient, and user-friendly. From government-level private support to simplified ticket transfers and enhanced browser performance, these new features are designed to help you deliver the best event experiences possible. Try them out, and stay tuned for more improvements.